FAQs
I have lost the instructions for this product/ I don’t know how to use it
This product is very easy to use and you can download the operating instructions by clicking on the ‘Instructions’ tab in the right hand menu of this product page.
Can I paint your products?
No, we do not advise the painting of our heaters.
What is the guarantee on this product?
Dimplex under-tile mats have a 10 year guarantee against any manufacturing defect, although this does not include the controller which has a standard 1 year guarantee